Privacy Policy

Effective Date: 01:01:2026

Welcome to Remedy Corner Pharmacy (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

Full name
Billing and shipping address
Email address
Telephone number
Account login information (if applicable)

Order Information

Products purchased
Order history
Delivery preferences
Customer support enquiries

Payment Information

Payments are processed securely through third-party payment providers. We do not store your complete credit or debit card details on our servers.

Technical Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral sources
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products to your chosen address
Provide customer support
Respond to enquiries
Improve our website and services
Prevent fraud and enhance website security
Send order confirmations and shipping updates
Send promotional communications where you have chosen to receive them
Meet our legal and regulatory obligations

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

Remember your preferences
Keep items in your shopping basket
Analyse website traffic
Improve website performance
Support website security

You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

Payment service providers
Shipping and delivery partners
Website hosting providers
Customer support providers
Analytics providers
Professional advisers where required
Government authorities or regulators when legally required

Each service provider is expected to handle personal information in accordance with applicable privacy and security requirements.

Data Security

We take reasonable technical and organisational measures to help protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we work to safeguard your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfil orders
Maintain business records
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Request restriction of certain processing activities
Object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your information in a portable format where applicable

To exercise your rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or choose to receive marketing communications, we may send you updates about products, offers, and company news.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

International Data Transfers

Depending on how our website and service providers operate, your information may be processed or stored in countries outside your country of residence. Where required by law, we take appropriate measures to help ensure that personal information remains protected during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website.

We will make reasonable efforts to respond to your enquiry as promptly as possible.

Remedy Corner Pharmacy is committed to protecting your privacy and maintaining your trust by handling your personal information responsibly and in accordance with applicable data protection laws.